Chennai
Partly cloudy
29°C
 
Irvine
Mostly cloudy
23°C
 
 
Felt like family, great customer service

I stayed here for nearly 2 weeks with family. Customer service is impeccable, be it the front desk who are always ready to help you, or the breakfast buffet people who serve with a smile, or the person who collects the laundry who delivers with a smile. Especially commend Monica at front desk who made special porridge for my 70 year old mother who was ill. They gave it complimentary! Also commend Praveen the manager, and Sharad for excellent service. Another person at evening and breakfast duty (Arjun?) at food service was very helpful too. Pushpa the gardening lady gave a tour of the garden.

Breakfast buffet was nice and hot, and food was tasty. The dining hall people were kind enough to provide food even outside ordering hours, with an hours notice. In short, Hanu Reddy Residences is all about the people, and service with a smile. One constructive suggestion is that the menu is rather limited on non-spicy vegetarian items. Would be nice to expand the menu to perhaps offer mild Kerala dishes.



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