FREQUENTLY ASKED QUESTIONS
Our check-in time is 2pm and check-out time is 12 noon. These timings are flexible by 1.5 hours, subject to availability. Early check-in from 8am to 12am and late check out from 2pm to 5pm will be charged an additional Rs.1750 + tax.
Except the Superior Room category, an extra bed can be accommodated in our rooms and will be charged Rs.1000 + tax for adults and Rs.750 + tax for children (aged 5-12 years).
We accept Cash and Card (VISA, MasterCard, Amex).
Cancellations 24 hours prior to arrival will receive a full refund. Any cancellation within 24 hours of arrival will be charged one-nights tariff + tax. Rooms booked without payment will be released at 6pm on the day or arrival if guest does not check in.
Yes, all rooms in a bungalow can be booked for one party, subject to availability.
Yes, we do require presentation of a valid government-issued identification at the time of check-in.
No, we do not have a swimming pool or spa.
We do have a fitness centre equipped with a treadmill, exercise cycle, dumbbells, multigym weight training machine and yoga mats.
We do have a restaurant which serves a breakfast buffet every morning. Lunch and dinner are made to order. Since we serve fresh food, its best if orders are placed one hour in advance. We do not have a bar or serve alcohol.
Yes, our properties are fitted with free high speed Wi-Fi network. Password to access the network will be provided at check-in.
Yes, car parking is available. Charges apply.
Yes, pick-up can be arranged from airport/railway station. Following are the charges: To Wallace Garden: Sedan – Rs.1050+ 150(parking) SUV – Rs.1200 + 150(parking) To Poes Garden: Sedan – Rs.900+ 150(parking) SUV – Rs.1200 + 150(parking)
A sumptuous breakfast buffet is served every morning from 7.30am to 10.30am. The spread includes idlis, dosas, cereal, eggs to order, fresh fruit, etc.
Yes, laundry and housekeeping services are available. Laundry will be charged per item of clothing.
Luggage storage is available should you need to leave your luggage behind while travelling, at owner’s risk.
Our property maintains a non-smoking environment. Kindly refrain from smoking on the premises.
From Wallace Garden: Airport – 16km Chennai Egmore Railway Station – 2.9km Chennai Central Railway Station – 5.4km Koyambedu Bus Stand – 8.5km From Poes Garden: Airport – 15km Chennai Egmore Railway Station – 4.3km